The 6 Best Open Source CRM Software Options for Businesses in 2022
If you’re looking to upgrade your business from spreadsheets and handwritten notes to something more automated, then you might want to consider adding one of the best open-source CRM software options for your company in 2022. But with so many different CRM options out there, how do you know which ones are best? That’s why we created this list of the top 6 open source CRM software options on the market today. Read on to find out more about our favorite programs, or skip straight to our guide below!
Started back in 2004, Redmine is an open-source project management software solution. It’s flexible and extensible with features that are useful for many types of businesses including bug tracking, ticketing, agile development, and more.
It integrates well with other popular open-source tools like WordPress, Drupal, and SugarCRM.
You can use Redmine’s web-based interface or go to the command line (though there are Linux-specific variations) to use this tool. The best part about it? Developers have control over the codebase so they can customize it as needed without any additional costs.
Phpcrm is an open-source application with a WordPress front end and MySQL backend. It’s free, yet requires low-cost third-party extensions to provide the desired functionality. Phpcrm integrates smoothly with popular eCommerce shopping carts such as WooCommerce and OpenCart.
-Ease of installation: 10/10
-User-friendly admin panel: 8/10
-Onboarding new users: 5/10
This app needs more features if it wants to be one of the top CRMs of the next few years. What good is an application that’s too easy to use? There are a few things they need to add before it could be truly competitive against other services like Customer Loyalty 360 or Namely HR.
Rounder is another great option to consider. It has lots of integrations and is still pretty new, so there’s a lot of room for improvement. The downside is that it lacks some basic features like newsletter campaigns. On the other hand, Rounder does have great reports and visuals on customers, leads, tasks, etc. You’ll also be able to export your data as CSV files and import them into third-party programs like Salesforce if you need. All things considered, Rounder might be worth a look if you’re looking for more of a personal feel with your CRM while also wanting more customization options than Marketo or HubSpot offers without having to sacrifice too much functionality.
This solution is the most robust of the open source solutions and offers cloud-based or on-premise options. The drawback is that setup can be a bit complicated and it’s expensive to deploy because it only supports Linux servers. However, if you are willing to take the time to set up, Vtiger provides one of the best open-source experiences. It also features project management capabilities and analytics reports. Vtiger also has an excellent mobile app available on both iOS and Android platforms. The pricing plans range from $20-$500 per month, depending on what size your company is and how many users you need.
In the second spot on our list, we have Ocsinventory-NG. It is the only open-source inventory management software we could find that operates with a Microsoft Windows client application. Ocsinventory-NG integrates nicely with Microsoft Office and SQL databases. So, it has compatibility across both mobile and desktop devices. The availability of more than 30 modules to choose from makes this program an attractive option for most organizations. However, there are some limitations that make it difficult to use. For example, since it is not cloud-based, you must install this program on your own server. Additionally, there is no way to set up recurring orders or monitor your sales levels without manually checking each order against your database or website every day or week.
#6 Zoho CRM
Zoho CRM is a user-friendly and affordable solution, that includes everything from sales to marketing automation. It supports the use of different languages and is customizable enough to fit into any sized business with its 18 products that each come with its own sub-functionality.
Zoho CRM offers complete customization capabilities, including extensive opportunities for bulk editing or any edits on an account, contact, lead or organization level. They also offer services such as real-time email tracking as well as automated marketing campaigns. With Zoho CRM’s integration with Office 365, customers are able to customize data imports using SQL queries and scheduled scripts so they can migrate more than one type of data at a time while still maintaining security protocols.