How to Know if Talkdesk is Right for Your Business

How to Know if Talkdesk is Right for Your Business

Here at Talkdesk, we like to think of ourselves as the Uber of call center software solutions – our core value proposition is that we’re easy to get started with and offer plenty of awesome features to take your business to the next level. However, like many technology companies out there, we aren’t right for every business out there. To find out if Talkdesk will work for you, it’s best to first ask yourself three key questions: Can you make full use of all our features? Do you have the IT support needed to set up our software properly?

Step 1. Find out what you are looking for

Before you do anything, find out what it is that you are looking for in a call center solution. Do you need the system because you have an overflow of work? Or do you just want to be prepared in case it ever becomes necessary? Perhaps, there are questions that your team isn’t qualified or knowledgeable enough to answer. Whatever your reason may be, have a clear idea of what it is that you need before going through the hassle of doing research and comparing providers.

Step 2. Check if there’s a good fit between your business needs and Talkdesk’s solution

Talkdesk offers a scalable solution that can be a good fit for small businesses looking to upgrade from traditional phone systems. If you need multiple inbound and outbound extensions, music on hold, auto attendant, or simultaneous callers at any given time on the same line, it’s not the right fit.

Step 3. Identify the advantages of using Talkdesk

3.1 The biggest benefit of using a call center through this software is that there are no recurring fees. That’s because the calls go through your own phone lines, and the setup doesn’t require any equipment besides a phone and computer with internet access.

Step 4. Look at other important elements

Talkdesk does not offer a long trial period. However, their pricing starts at $29 per month with no long-term commitments or contracts. Talkdesk’s prices are competitive and affordable for small businesses since they make it simple and easy to get started. Users can choose the number of seats they need at the time of signing up, which will adjust their monthly fee accordingly.

Step 5. Evaluate the costs of using this service

When considering any new service or product, you should always evaluate the cost. And with Talkdesk there are a lot of possible costs that you’ll want to consider: will your calls be monitored? How many people are in your company? What type of plan do you want? Do you want to customize it? These factors can affect the pricing and cause it to change drastically.
If you’re looking to stay ahead of the game in the ever-changing workflow software game, look no further than Jetpack. With its comprehensive feature set and top-notch customer service, it’s more than worth its fair price tag – especially when compared to many of its competitors. With the ability to streamline multiple operating systems and cloud storage providers into one, you can easily organize your business and home life into one centralized hub where you have ultimate control over your day-to-day tasks – even when you’re on the go!